The Office of Information Systems is planning an upgrade for Duo, our multifactor authentication system, on Thursday, December 14, starting at 5:15 pm. The upgrade is expected to be complete before 6:30 pm. During this time, login access to systems protected by Duo, including Blackboard, OneTech, and Office365, may be temporarily interrupted. What is changing? […]
M-Street Network Outage
Network services has become aware that flooding in the M-Street dorm has damaged networking equipment causing a network outage on the first, second, and third floor on the east side of the building. We are working to restore services as quickly as possible. The ATU library opens at 1 pm today for any residents who […]
Campus Network Interruption
Around 2:15 p.m. today, Network Services noticed an interruption in service affecting network connectivity for the entire campus. Network Services has identified and resolved an issue with some core switching equipment and is continuing to investigate the root cause and extent of the outage. As of 2:30 p.m., services have been restored and we are […]
OneTech Update
Ellucian system engineers continue to address the performance issues affecting OneTech today. While performance improved throughout the day, an emergency maintenance window is required to handle the root cause of today’s problems completely. The maintenance will begin at 9 pm and last until 1 am. Ellucian expects this will restore OneTech to full functionality. OIS […]
Ozark Internet and Russellville Campus Phone Services Restored
As of 7:15 pm, the internet connection to the Ozark Campus and the phone services for the Russellville Campus have been restored. Our service provider identified a faulty fiber connection in their equipment that caused the outage. The fiber has been repaired, and the equipment has been reconnected, restoring services. If you continue to have […]