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Office of Information Systems

Arkansas Tech University

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Tim Land

January 27, 2017 6:00pm

VoIP Voicemail Issue

We are currently experiencing an issue that has resulted in an outage of the VoIP voicemail system. In addition, dialing (479) 964-0583 and then an extension will not properly patch through. We are working on the issue currently and will post an announcement when we have an update. If you have questions or concerns, contact […]

Article by Tim Land / Announcement, Maintenance, Outage

January 13, 2017 5:37pm

VoIP System Maintenance Postponed

The scheduled maintenance of the Cisco VoIP phone/voicemail system has been postponed. Please check back at OIS.ATU.EDU for future updates. If you have questions or concerns, contact the Campus Support Center at campussupport@atu.edu or visit our support portal at https://support.atu.edu.   Thank you. Office of Information Systems

Article by Tim Land / Announcement, Maintenance, Notification

January 7, 2017 11:16pm

Network Maintenance Complete

OIS has completed the network maintenance started this morning. If you notice any services are still unavailable please contact us by emailing campussupport@atu.edu or giving us a call at 479-968-0646.

Article by Tim Land / Announcement, Maintenance, Notification

December 14, 2016 12:18pm

Network Connectivity Interruption and OneTech Login Issue

Between ~11:17 and ~11:25 AM, a software issue related to the firewall caused an internet service interruption. This also resulted in some users being unable to log into OneTech until roughly 11:50. We believe this is resolved but if you are still experiencing this issue please give us a call at 479-968-0646 or email us […]

Article by Tim Land / Outage

December 2, 2016 7:29pm

Account Management System Maintenance Completed

The Account Management System maintenance has been completed, and it is back online. If you have any questions, please contact the Campus Support Center at 479-968-0646 or email campussupport@atu.edu.

Article by Tim Land / Announcement, Maintenance

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Summer 2025
Monday-Friday: 7am-7pm

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