Due to unforeseen circumstances, the firewall maintenance scheduled for tonight has been extended until further notice. We are actively working a critical case with the vendor to resolve the issue. Services will be restored as soon as possible.
Announcement
Campus Support Closed for Labor Day
The Campus Support Center will be closed Saturday, Sunday, and Monday, September 2, 2024 in observance of the Labor Day holiday. We will reopen at 7:00 a.m. on Tuesday, September 3rd. If you need assistance, visit our support portal at https://support.atu.edu. You can find valuable solution articles to help with common issues. You can also […]
Upcoming University-Wide Network Maintenance Periods
There will be two upcoming university-wide network maintenance periods. The first will be for the university VPN connectivity on Wednesday, August 28th, starting at 5:00 pm and lasting until 8:00 pm. During this time, the Globalprotect VPN connectivity to campus may be unavailable for students, faculty, and staff. This network maintenance window will allow the […]
Banner Slowness Issue
We are currently receiving reports of Banner slowness. We are aware of it, and we have a case opened with our vendor. We will post more information as it becomes available.
Upcoming Emergency Maintenance for the University Firewall
There will be an emergency maintenance for the University firewall starting today, August 19th, beginning at 5:00 pm and lasting until 10:00 pm. This emergency maintenance will allow the Office of Information Systems to replace failed redundant standby hardware. Due to the highly available nature of the system, a loss of connectivity is not expected, […]