As the campus moves into final exams, OIS is expanding coverage to keep students and faculty supported without added friction. The goal is simple: reduce stress and keep your exam flow stable. Extended Support Hours You’ll reach us through the same channels you already use. If something breaks, blocks progress, or threatens an exam window, […]
Announcement
Planned Maintenance Affecting Access to Ellucian Services – December 4–5, 2025
The University’s Ellucian systems will undergo scheduled maintenance as part of the annual security certificate renewal process. Maintenance Window:Thursday, December 4, 2025 – 9:30 p.m. (CST)toFriday, December 5, 2025 – 6:30 a.m. (CST) During this maintenance period, single sign-on access to several Ellucian services may be unavailable or intermittently disrupted. This includes: Students, faculty, and staff who […]
Thanksgiving Holiday Support Hours
Campus Support will close Thursday through Sunday for the Thanksgiving holiday. Operations resume Monday at 7 A.M. If you need assistance during this time, please submit a ticket in our support portal, support.atu.edu. We wish you a Happy Thanksgiving!
Reminder: Banner 8 Self-Service Scheduled for Disabling on November 24, 2025
This is a reminder that Self-Service Banner 8 (SSB 8) will be disabled on November 24, 2025, as part of Arkansas Tech University’s transition to Banner 9 Self-Service. This step is in preparation for the previously announced December 1, 2025, milestone in our modernization efforts. Ellucian, our vendor, will permanently decommission SSB 8 in early […]
Scam Alert: Texts Impersonating ATU IT Staff
ATU has received reports of a scam text impersonating the “IT Help Center” that claims the recipient is no longer an ATU Student and asks them to reply YES/NO to keep their account active; in some cases the sender references an old password to build trust, then pressures the recipient to change their password and […]