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Office of Information Systems

Arkansas Tech University

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Announcement

April 8, 2025 2:21pm

Upcoming Emergency Maintenance for the University Unified Communications (VoIP) System

There will be an emergency maintenance for the University’s Unified Communications System today, April 8th, starting at 5:15 pm and lasting until 9:00 pm. During this time, the university’s voicemail system may be unavailable, including individual and departmental voicemail boxes. This maintenance will allow the Office of Information Systems to install a software fix to […]

Article by Christopher Rehm / Announcement, Maintenance, Notification

March 21, 2025 10:17am

Scheduled Production Banner Maintenance

The production Banner system will undergo scheduled maintenance between 9:00 p.m. Friday, March 21, and 7:00 a.m. Saturday, March 22. During this time, Banner applications such as Application Navigator, Self-Service (including Web Time Entry), some OneTech cards, Argos, AdviseMe, EPS, Online Application, AMS, and e-print will be unavailable. There is also maintenance on Argos, FormFusion, […]

Article by Christopher Rehm / Announcement, Maintenance, Notification

March 5, 2025 3:59pm

Service Restore: Respondus Monitoring

Dear Arkansas Tech University Community, We would like to inform you that Respondus Lockdown Browser and Monitoring is back up and operational. If have any further issues, you can contact Campus Support Center at 479-968-0646 or email us at campussupport@atu.edu

Article by Nick Schluterman / Announcement, Notification, Uncategorized

March 5, 2025 1:18pm

Service Outage Announcement: Respondus Monitor

Dear Arkansas Tech University Community, We would like to inform you that Respondus Monitor is currently experiencing a service outage. Our technical team is aware of the issue and is actively working with Respondus to resolve the problem as quickly as possible. Impact: Students and faculty may experience difficulties accessing or completing exams that require […]

Article by Nick Schluterman / Announcement, Notification, Outage, Uncategorized / notification, outage

February 18, 2025 12:15pm

Scheduled Production Banner Maintenance – Oracle Patching

There will be scheduled maintenance on the production Banner system between 12:00am Saturday, February 22 and 2:00 am Sunday, February 23.  During this time, Banner applications such as Application Navigator, Self-Service (including Web Time Entry), some OneTech cards, Argos, AdviseMe, EPS, Non-Slate Online Applications, and AMS will be intermittently unavailable.

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Spring 2025
Monday-Wednesday: 7am–10pm
Thursday-Friday: 7am-7pm
Saturday-Sunday: 2pm-6pm

 

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