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Office of Information Systems

Arkansas Tech University

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Announcement

July 17, 2023 6:37pm

OneTech Service Interruption

We are currently experiencing OneTech service interruptions, access to OneTech may be sporadic while the issue is investigated. We have opened a case with Ellucian, our vendor. We will post other announcements as needed.

Article by Christopher Rehm / Announcement, Notification, Outage

July 17, 2023 2:13pm

OneTech Service Interruption Resolved

The Ellucian Cloud status page is showing all systems operational, and we are able to log in now. The OneTech service interruption has been resolved. If you are still having an issue, please contact Campus Support at campussupport@atu.edu or 479.968.0646.

Article by Angela Linden / Announcement, Notification, Outage

July 17, 2023 10:58am

OneTech Service Interruption

We are currently experiencing a OneTech service interruption. We have opened a high priority case with Ellucian, our vendor. We will post other announcements as needed.

Article by Angela Linden / Announcement, Notification, Outage

July 13, 2023 8:46am

Ozark Network and Russellville Telephone Service Interruption

The Office of Information Systems has identified a service interruption affecting the Internet connection to the Ozark Campus and the telephone service to the Russellville Campus. The issue is with the service provider that provides both connections. All phones on the Russellville campus cannot make or receive external calls at this time. Internal calls to […]

Article by Sean M. Carnahan / Announcement, Notification, Outage

July 12, 2023 10:57pm

vDesktops Service Interruption

Around 5:30 PM, the Office of Information Systems was made aware of an error preventing applications from loading on some virtual desktops. Virtual desktops impacted include Remote Students, Engineering Desktops, and some Ross Pendergraft Library and Technology Center lab computers. OIS engineers are currently troubleshooting the issue and have engaged the vendor for support. We […]

Article by admin / Announcement, Notification, Outage

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Summer 2025
Monday-Friday: 7am-7pm

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