The Campus Support Center will be closing at noon on Wednesday, December 23rd through Sunday, January 3rd in observance of the Christmas and New Year’s holidays. We will reopen at 7:00 a.m. on Monday, January 4th 2021. If you need assistance, visit our support portal at https://support.atu.edu. You can find valuable solution articles to help […]
Announcement
Scheduled Maintenance on UC4 Job Scheduling System Complete
The scheduled maintenance on the UC4 job scheduling system has been completed and services are online. Please contact the Campus Support Center at 479-968-0646 or campussupport@atu.edu if you have any questions or concerns.
Webex Teams name change and replacement Cisco Jabber by January 29th
Cisco has recently announced some changes for the Webex Teams application. First, the Webex Teams application will now be known simply as “Webex”. The applications on Windows, Mac, and mobile clients all should reflect this change in the most recent updates. Second, and related to the first, Cisco is moving the Webex suite together into […]
Scheduled Maintenance on UC4 Job Scheduling System
The production UC4 system will be unavailable on Saturday, December 19th, beginning at 6:00 AM for scheduled maintenance. The maintenance is anticipated to last until approximately 12:00 PM. We do not anticipate any impact to availability of Banner applications (Application Navigator, Admin Pages, Self Service Banner), OneTech, or any other systems. A follow-up announcement will […]
Issue with Banner Database Server Resolved
The issue with the Banner database server has been resolved. If you are still experiencing an issue, please contact Campus Support at 479.968.0646.