Maintenance

There will be a planned maintenance for the university’s Unified Communications System on Friday, February 21st, starting at 5:15 pm and lasting until 9:00 pm.  During this time, the university’s VoIP phones on both the Russellville and Ozark campuses may reboot one or more times.  This maintenance will allow the Office of Information Systems to […]

The Office of Information Systems (OIS) would like to provide an important update regarding Banner 8 Self-Service, the platform used for various administrative and student services. Ellucian, the vendor behind our Banner system, has announced that Banner 8 Self-Service will remain in Maintenance Support until September 30, 2025. This means that security updates and critical […]

The Virtual Desktops service interruption has been resolved. If you are still having issues, please contact Campus Support Center at 479-968-0646 or campussupport@atu.edu.

There will be a scheduled maintenance for the University’s Unified Communications System (VoIP) on Monday, January 20th, starting at 8:00 am and lasting until 9:00 am.  During this time, off-campus software phones, such as Webex on mobile, PC, or laptops, may be unable to connect to phone services.  This maintenance will allow the Office of […]

Any remaining issues from the network maintenance periods that occurred on Saturday night/Sunday morning and Monday morning should now be resolved. If you are still encountering any network connectivity issues, please contact the Campus Support Center at support.atu.edu or 479-968-0646. While the network maintenance is currently completed, several locations failed to update properly on Monday […]