• Skip to primary navigation
  • Skip to main content
  • Skip to footer
  • ATU Home
  • Announcements
  • Facebook
  • Instagram
  • Feedback
  • OIS A-Z
  • Working From Home

Office of Information Systems

Arkansas Tech University

  • Who We Are
    • Mission Statement
    • Our Staff
    • Our Divisions
      • Enterprise Resources Applications and Services
      • Information Security
      • Infrastructure Systems and Services
        • Infrastructure Services
        • Network Services
      • Technology Learning Resources
        • Instructional Technology Services
        • RPL Technology Center
        • Course Management Systems
          • BBLearn Blog
      • Support Services
    • Contact Us
  • What We Offer
    • Resource Summary
    • Computer Labs
    • Software
    • Policies
    • Hardware/Software Purchasing
    • Computer Based Training
    • Unified Communications
  • Solutions
  • Online Support
    • Service Catalog
    • Submit a Ticket
  • Manage Account

Maintenance

January 25, 2018 8:13am

Scheduled Maintenance for SafeConnect (Wireless and ResNet)

There will be planned maintenance for the SafeConnect Network Access Control system on Friday, January 26th, starting at 9:30 am.  While SafeConnect is utilized by ATU-Wireless and on-campus housing networks, no service outage is expected.  This maintenance will allow for an update of SafeConnect to the latest version which will help with proper device identification.  […]

Article by Angela Linden / Announcement, Maintenance, Notification

January 12, 2018 1:41pm

Scheduled update to RemoteApps (remoteapps.atu.edu)

Enterprise Services is upgrading the remote application delivery platform (RemoteApps) that offers select software packages not commonly available in labs. This upgrade offers better graphics performance, provides more resources to the applications, and makes the application available on Windows, Mac, iOS, and Android devices though the VMware Horizon Application or through a web browser such […]

Article by Angela Linden / Announcement, Maintenance, Notification

January 11, 2018 9:40pm

Scheduled Network Maintenance – Doc Bryan and Rothwell Complete

The scheduled network maintenance for the Doc Bryan and Rothwell buildings on Thursday, January 11TH has been completed. If you have any questions or concerns, please contact campus support at 479-968-0646 or Campussupport@atu.edu

Article by Ryan Hancock / Maintenance

January 11, 2018 10:29am

Scheduled ResNet Maintenance

As was mentioned in a previous announcement, Network Services is proceeding with upgrades to the SafeConnect network authentication system.  As such, work will be done on the ReNet networks over the next few days which may result in temporary disconnections.  In addition to the SafeConnect upgrade, Network Services is also in the process of implementing […]

Article by Angela Linden / Announcement, Maintenance

January 10, 2018 1:12pm

Telephone Service Interruption

We are currently experiencing a service interruption with one of our Windstream PRI circuits which is impacting inbound telephone calls to some campus departments.  We do not have an ETA on the restoration of services at this time. External/Incoming calls to the departments below are not working.  To reach these areas, please use the emails […]

Article by Angela Linden / Announcement, Maintenance, Notification

« Previous Page
Next Page »

Footer

CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Fall 2025
Monday-Thursday: 7am-10pm
Friday: 7am-7pm
Saturday-Sunday: 2pm-6pm

Quick Links

  • Blackboard Learn
  • Dell Discounts
  • Equipment Removal
  • Feedback

Quick Links 2

  • InfoSec
  • Solutions
  • Manage Account

Quick Links 3

  • Office 365
  • OneTech
  • Online Training
  • Phishing

Quick Links 4

  • Policies
  • Purchasing
  • Security Awareness
  • Software Request
  • TeamViewer

ATU Logo

© Copyright 2020 Arkansas Tech University · All Rights Reserved · Website Accessibility