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Office of Information Systems

Arkansas Tech University

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Maintenance

August 26, 2024 2:42pm

Upcoming University-Wide Network Maintenance Periods

There will be two upcoming university-wide network maintenance periods. The first will be for the university VPN connectivity on Wednesday, August 28th, starting at 5:00 pm and lasting until 8:00 pm.  During this time, the Globalprotect VPN connectivity to campus may be unavailable for students, faculty, and staff.  This network maintenance window will allow the […]

Article by Nick Schluterman / Announcement, Maintenance, Notification, Uncategorized

August 19, 2024 10:51am

Upcoming Emergency Maintenance for the University Firewall

There will be an emergency maintenance for the University firewall starting today, August 19th, beginning at 5:00 pm and lasting until 10:00 pm. This emergency maintenance will allow the Office of Information Systems to replace failed redundant standby hardware. Due to the highly available nature of the system, a loss of connectivity is not expected, […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

August 13, 2024 4:40pm

Upcoming Network Maintenance for the Residence Halls

There will be an upcoming network maintenance for the residence hall wired and wireless networks on Thursday, August 15th, starting at 8:00 am and lasting until 5:00 pm. As part of our efforts to make the student network experience better, the Office of Information Systems will make the following changes: ATU-HomeDevices and ATU-HomeDevices-5g will be […]

Article by Christopher Rehm / Announcement, Maintenance, Notification

July 24, 2024 5:01pm

Degree Works Scheduled Maintenance

The Degree Works system will be unavailable for use due to software and server upgrades on Saturday, July 27th, from 3:30 a.m. until 1:30 p.m. If you have any issues or questions, contact the Campus Support Center at campussupport@atu.edu or 479-968-0646.

Article by Christopher Rehm / Announcement, Maintenance, Notification

July 10, 2024 7:50am

Scheduled Production Banner Maintenance

There will be scheduled maintenance on the production Banner system on Saturday, July 13th, from 12:00 a.m. until 7:00 am. During this time, Banner applications such as Application Navigator, Admin Pages, Self-Service (including Web Time Entry), some OneTech cards, Argos, AdviseMe, Employment Processing System(EPS), Online Application, and the Account Management System(AMS) will be unavailable. If […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Summer 2025
Monday-Friday: 7am-7pm

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