The issues dealing with the VoIP voicemail system have been resolved, and services have been restored. If you have questions or are still experiencing issues, please contact the Campus Support Center at 479-968-0646 or at campussupport@atu.edu.
Maintenance
VoIP Voicemail Issue
We are currently experiencing an issue that has resulted in an outage of the VoIP voicemail system. In addition, dialing (479) 964-0583 and then an extension will not properly patch through. We are working on the issue currently and will post an announcement when we have an update. If you have questions or concerns, contact […]
Banner Scheduled Maintenance
The Banner Production System will be unavailable beginning Saturday, January 28th, at 8:00 am for maintenance and is estimated to be down for 8 hours. During this maintenance, applications such as INB, Argos, Bosscars, AdviseMe, EPS, AMS, and Self-Service Banner (including web-time entry) will be unavailable. All OneTech portlets and links which use Banner data […]
Update: Outlook Connectivity Issues
Enterprise Services is still actively working with Microsoft on the intermittent connectivity issues with Outlook. We have no ETA on resolution. The workaround is to use email services at http://office365.atu.edu.
VoIP System Maintenance Postponed
The scheduled maintenance of the Cisco VoIP phone/voicemail system has been postponed. Please check back at OIS.ATU.EDU for future updates. If you have questions or concerns, contact the Campus Support Center at campussupport@atu.edu or visit our support portal at https://support.atu.edu. Thank you. Office of Information Systems