There will be an upcoming maintenance period for the Arkansas Tech University network which will allow Network Services to install software and security patches. During this period, there will be multiple planned maintenance/outage windows and efforts will be made to confine these windows to times that will minimize impact on connectivity. The period will begin […]
Notification
Scheduled Emergency Network Maintenance for the Administration Building
There will be an emergency network maintenance for the Administration building tonight, May 3rd, starting at 6:00 pm and lasting until 7:00 pm. During this time, wireless and wired network connectivity in the Administration building will be offline. This maintenance will allow Network Services to reboot some of the equipment which has begun to exhibit […]
Wireless Network Changes on ATU Campus
Last year, Network Services made a number of changes to the wireless system on campus in an effort to reduce the issues students had been reporting in the residence halls. Since the start of the Spring 2018 semester, the number of wireless issues reported to the Campus Support Center had decreased, however, S.G.A. recently brought […]
Campus Support Center Third Shift Closed on Thursday and Friday Nights
Effective immediately the Campus Support Center will be closed Thursday and Friday late evenings/early mornings (midnight to 7 am). This will remain in effect until a personnel replacement is secured for a recently vacated position. We will reopen at 7 am on Friday and 7 am on Saturday mornings. All tickets, calls, or other requests received […]
A New Look for Office of Information Systems
The Office of Information Systems will launch a new Website and Support Portal next Monday, April 16, 2018. Better website navigation with an updated look will provide an improved experience for everyone. Our new support portal, Freshservice, features a new ticketing system, solutions (KB articles), and a services catalog. Faculty, staff, and students are to […]