Notification

On Saturday, March 3rd, 2018, starting at 11:00 PM CST and going through 3:00 PM CST on Sunday (16 hours), Blackboard (the company) will be replacing hardware at one of their data centers. During this time, users *may* experience intermittent service interruptions to 3rd party publisher tools such as Pearson, Cengage, Wiley, and McGraw-Hill, as well […]

OIS will be performing some unscheduled rolling server maintenance this evening that could result in intermittent service interruptions for Banner self-service, Workflow processes, or CRM Advise. If you experience any interruption please try again to connect as any interruption should be brief. Please contact Campus Support at 479-968-0646 to report any persistent issue.

There will be an upgrade to the university’s GlobalProtect VPN software on Tuesday, February 20th, starting at 8 am.  After this update, users will be prompted to update the software on their computers the next time they attempt to make a VPN connection to the university.  No loss of service is expected at this time.  […]

There will be planned network maintenance on Saturday, February 10th, starting at 6:00 am and lasting until 9:00 am.  During this maintenance, users on and off campus may encounter brief periods of lost connectivity to ATU resources such as OneTech and Blackboard.  Users on campus may also experience brief losses in connectivity to the Internet.  […]

Please be reminded that beginning on Thursday, February 1, the Campus Support Center will no longer be able to reset passwords.  New functionality involving a recovery email and phone number will be added to the Account Management System (AMS) to provide more secure recovery from a forgotten password. Something you can do now to facilitate […]