Notification

The telephone line issues have been attributed to a problem with the switch at Windstream.  Our ticket has been transferred to another support team.  At this time, we do not have an estimated resolution time.  Note:  VoIP phones are not affected.

The telephone line issues have been attributed to a problem with the switch at Windstream.  They are currently testing and are dispatching a technician.  Estimated time of resolution is by the end of business today.

We are currently experiencing telephone line issues with the Windstream lines.  The issue appears to be when calling out the caller will receive a fast busy signal,  and some phones appear have lost their programming features, such as forwarding.  A trouble ticket has been opened with Windstream.  We will post a follow-up announcement when we […]

At 12:40PM, Windstream notified Network Services that the VoIP service interruption on the Russellville campus was resolved.  If you have any questions or concerns, please contact Campus Support at (479) 968-0646 or email campussupport@atu.edu.

The Russellville campus is currently experiencing a VoIP service interruption.  The issue is affecting inbound phone calls, where the caller is receiving a busy signal.  Network Services has been notified.  If you have any questions or concerns, contact Campus Support at campussuport@atu.edu or visit our support portal at https://support.atu.edu.