It appears that the single sign-on on the OIS Support Portal (support.atu.edu) is not working at this time. We have opened a service request with Parature and will post another announcement when it is back online.
Notification
Scheduled Network Maintenance for Lake Point Conference Center — Resolved
As of 2:38pm on Monday, March 19th, the scheduled maintenance for the Lake Point facility was completed. All network related connectivity at Lake Point is restored. If you are still experiencing issues with the affected systems, please contact the Campus Support Center at campussupport@atu.edu or 479.968.0646. Thank you. Office of Information Systems
Update: Emergency Network Maintenance for Russellville and Ozark Campuses
The previously scheduled maintenance for Tuesday morning has been postponed until Thursday March, 22nd from Midnight until 6AM. The maintenance will affect both inbound and outbound connections to the Internet for both the Russellville Campus and Ozark Campus. During the maintenance period, connectivity to the Internet from on-campus will be intermittent or unavailable, including access […]
Telephone Line Issues Resolved
The issue with the telephone lines has been resolved. Windstream located a problem and repaired our T1 circuit. Outbound calls and feature programming on Windstream lines should be working as intended now. If you continue to have an issue, please contact Campus Support at 479.968.0646.
Update: Telephone Line Issues
The telephone line issues have been attributed to a problem with the switch at Windstream. Our ticket has been transferred to another support team. At this time, we do not have an estimated resolution time. Note: VoIP phones are not affected.