The issues we were experiencing with Banner and its applications has been resolved. We are still working with Ellucian to identify and correct any underlying issues. If you are still having an issue, please contact Campus Support at campussupport@atu.edu.
Notification
Banner Slowness Issue
We are currently receiving reports of Banner slowness. We are aware of it, and we have opened a case with our vendor. We will post more information as it becomes available.
Degree Works Scheduled Maintenance
The Degree Works system will be unavailable for use due to software and server upgrades on Saturday, July 27th, from 3:30 a.m. until 1:30 p.m. If you have any issues or questions, contact the Campus Support Center at campussupport@atu.edu or 479-968-0646.
Scheduled Production Banner Maintenance
There will be scheduled maintenance on the production Banner system on Saturday, July 13th, from 12:00 a.m. until 7:00 am. During this time, Banner applications such as Application Navigator, Admin Pages, Self-Service (including Web Time Entry), some OneTech cards, Argos, AdviseMe, Employment Processing System(EPS), Online Application, and the Account Management System(AMS) will be unavailable. If […]
Campus Support Closed for July 4th Holiday
The Campus Support Center will be closed on Thursday, July 4th, 2024 in observance of the Independence Day holiday. We will reopen at 7:00 a.m. on Friday, July 5th. If you need assistance, visit our support portal at https://support.atu.edu. You can find valuable solution articles to help with common issues. You can also email us […]