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Office of Information Systems

Arkansas Tech University

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Notification

April 16, 2024 11:42am

Upcoming Emergency Maintenance for the University Firewall

There will be an emergency maintenance for the University firewall on April 16th, starting at 5:00 pm and lasting until 7:00 pm.  This emergency maintenance will allow Network Services to install firewall software updates to patch a known critical vulnerability.  While initial vendor-recommended measures have already been taken to mitigate this vulnerability, a software upgrade […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

April 1, 2024 10:04am

Several Systems Reporting Issues

We are receiving reports of issues with OneTech, AMS, and Argos. Our admins are looking into it now. We will post more info as it becomes available.

Article by Angela Linden / Announcement, Notification, Outage

March 25, 2024 11:42am

Banner Performance Issues

We are receiving performance issues reports for several Banner applications, including Argos, Degree Works, and Application Navigator. Our admin teams have reached out to Ellucian support and are investigating the issue. We will post another announcement when we have more information. If you have any questions, please contact the Campus Support Center at support.atu.edu or […]

Article by Christopher Rehm / Announcement, Notification

March 20, 2024 5:29pm

Upcoming University-Wide Network Maintenance

There will be a planned University-wide network maintenance starting on Friday, March 22nd, beginning at 10:00 pm and lasting until 2:00 pm on Saturday, March 23rd. During this time, the following may experience connection issues or loss of connectivity for periods: This maintenance will allow Network Services to apply bug-fix updates to the University’s firewalls, […]

Article by Christopher Rehm / Announcement, Maintenance, Notification

March 19, 2024 3:47pm

Scheduled Production Banner and AMS Maintenance

There will be scheduled maintenance on the AMS system between 5:00 am Thursday, March 21 and 8:00 am Thursday, March 21.  During this time AMS will be intermittently unavailable. There will be scheduled maintenance on the production Banner system between 11:00 pm Friday, March 22 and 3:00 am Saturday, March 23.  During this time, Banner […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Spring 2025
Monday-Wednesday: 7am–10pm
Thursday-Friday: 7am-7pm
Saturday-Sunday: 2pm-6pm

 

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