We are receiving reports of issues with Duo involving verification and bypass codes at this time. We are monitoring the situation, and we do not currently have an estimated resolution time.
Notification
Important Update on Banner 8 Self-Service Support & Transition to Banner 9
The Office of Information Systems (OIS) would like to provide an important update regarding Banner 8 Self-Service, the platform used for various administrative and student services. Ellucian, the vendor behind our Banner system, has announced that Banner 8 Self-Service will remain in Maintenance Support until September 30, 2025. This means that security updates and critical […]
Virtual Desktops Issue Resolved
The Virtual Desktops service interruption has been resolved. If you are still having issues, please contact Campus Support Center at 479-968-0646 or campussupport@atu.edu.
Virtual Desktops Experiencing Service Interruption
The virtual desktops that serve many computer labs are currently experiencing a service interruption. Our admins are aware of the issue and are working to restore service. If you have questions or concerns, please contact Campus Support at support.atu.edu or campussupport@atu.edu.
Upcoming Planned Maintenance for the University Unified Communications System
There will be a scheduled maintenance for the University’s Unified Communications System (VoIP) on Monday, January 20th, starting at 8:00 am and lasting until 9:00 am. During this time, off-campus software phones, such as Webex on mobile, PC, or laptops, may be unable to connect to phone services. This maintenance will allow the Office of […]