The Campus Support Center will be closed Monday, January 17th, in observance of the Martin Luther King, Jr. holiday. We will reopen at 7:00 a.m. on Tuesday, January 18th. If you need assistance, visit our support portal at https://support.atu.edu. You can find valuable solution articles to help with common issues. You can also email us […]
Notification
LTI/Partner Cloud Issues in Blackboard Resolved
Blackboard has issued a patch to bblearn.atu.edu that appears to have resolved the issues we experienced with LTI/Partner Cloud issues. To check the status of Blackboard, check this site: https://status.blackboard.com/ If you are still experiencing issues please contact our Campus Support Center at (968) 479-0646 or campussupport@atu.edu.
Scheduled Production Banner Maintenance
The Production Banner System will be unavailable on Monday, January 10th beginning at 5:00 AM until 7:00 AM for the installation of Banner patches & upgrades. During this maintenance, Banner applications such as Banner 9 Application Navigator & Admin Pages, Self-Service (including Web Time Entry), links in OneTech, Argos, AdviseMe, EPS, Online Application, AMS, and […]
Blackboard Issue with LTI/Partner Tools
Blackboard is currently investigating an ongoing issue concerning LTI/Partner tools (including McGraw Hill, Cengage, Macmillan, etc) that renders them unavailable. Currently there is no listed resolution time but we will post a follow-up announcement when the problem is resolved. You can track the status of this issue here: (https://status.blackboard.com/incidents/fr8shtzlsxn0)
Issues Reported with Connecting to ATU-Wireless
The Office of Information Systems has been notified that some users may be having issues connecting to ATU-Wireless. Yesterday, on January 5th, the security certificate that helps secure ATU-Wireless connection expired and needed to be renewed. Security on some client devices may notice this change and re-prompt the user to verify that the wireless network […]