The Office of Information Systems is investigating a phone service issue. Our phone service provider is reporting equipment problems that are causing voice service issues for customers across the country. Their techs are working on it now. We do not have an ETA on the total resolution of this issue, but receiving calls and making […]
Notification
Phone Service Interruption
We are experiencing some difficulties with some phones on campus. Some offices with VOIP phones are unable to receive incoming calls or dial out to external numbers. The Office of Information Systems is investigating. We will put out another announcement when we have more information. Please contact the Campus Support Center at campussupport@atu.edu for any […]
Webex Teams name change and replacement Cisco Jabber by January 29th
Cisco has recently announced some changes for the Webex Teams application. First, the Webex Teams application will now be known simply as “Webex”. The applications on Windows, Mac, and mobile clients all should reflect this change in the most recent updates. Second, and related to the first, Cisco is moving the Webex suite together into […]
Issue with Banner Database Server Resolved
The issue with the Banner database server has been resolved. If you are still experiencing an issue, please contact Campus Support at 479.968.0646.
Issue with Banner Database Server
We’re currently experiencing a performance issue on the production Banner database server. This may require an outage to resolve. We will post another announcements once the issue is resolved.