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Office of Information Systems

Arkansas Tech University

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Outage

July 17, 2023 10:58am

OneTech Service Interruption

We are currently experiencing a OneTech service interruption. We have opened a high priority case with Ellucian, our vendor. We will post other announcements as needed.

Article by Angela Linden / Announcement, Notification, Outage

July 13, 2023 8:46am

Ozark Network and Russellville Telephone Service Interruption

The Office of Information Systems has identified a service interruption affecting the Internet connection to the Ozark Campus and the telephone service to the Russellville Campus. The issue is with the service provider that provides both connections. All phones on the Russellville campus cannot make or receive external calls at this time. Internal calls to […]

Article by Sean M. Carnahan / Announcement, Notification, Outage

July 12, 2023 10:57pm

vDesktops Service Interruption

Around 5:30 PM, the Office of Information Systems was made aware of an error preventing applications from loading on some virtual desktops. Virtual desktops impacted include Remote Students, Engineering Desktops, and some Ross Pendergraft Library and Technology Center lab computers. OIS engineers are currently troubleshooting the issue and have engaged the vendor for support. We […]

Article by admin / Announcement, Notification, Outage

July 12, 2023 9:49am

Scheduled Production Banner Maintenance

The Production Banner System will be unavailable on Monday, July 17th, beginning at 12 am (midnight) for upgrades. The maintenance is anticipated to last until 6:00 AM. During this time, Banner applications such as Application Navigator, Self-Service (including Web Time Entry), some OneTech cards, Argos, AdviseMe, EPS, Online Application, AMS, and some information in the ATUNow […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

July 12, 2023 8:30am

Upcoming Planned Network Maintenance for Ross Pendergraft Library 2nd and 3rd Floors

As part of the ongoing academic building network and wireless upgrades, there will be two planned network maintenance periods this week: Friday, July 14th, starting at 8:00 am and lasting until 5:00 pmRoss Pendergraft Library 2nd Floor Friday, July 14th, starting at 12:00 pm and lasting until 8:00 pmRoss Pendergraft Library 3rd Floor During these […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

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RPL 150
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