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Arkansas Tech University

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Outage

February 22, 2023 2:52pm

Upcoming Maintenance for the Unified Communications Systems

There will be an upcoming scheduled maintenance for the university’s Unified Communications System on Friday, February 24th, starting at 5:30 pm and lasting until 10:00 pm.  During this time, desk phones on campus and remote Webex devices connected as phones may lose connectivity to the system or restart multiple times.  This maintenance will allow the […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

February 15, 2023 7:01pm

Baswell Techionery Credit Card Machine Outage

There currently is an outage to the credit card machines in Baswell Techionery (BasTech). We’re aware of the issue and the company for the credit card machines have listed no time frame for when the issue will be resolved. Cash payments will still be taken at this time. We will let you know when this […]

Article by Nick Schluterman / Announcement, Notification, Outage

January 23, 2023 10:02am

Kaltura Service Interruption Resolved

Current status: Our engineering team identified and mitigated the issue, at this point we are in recovery stage, all components are back to normal and KMS/KMC/Playback/Player loads. What to expect next: Issue has been resolved.

Article by Angela Linden / Announcement, Notification, Outage

January 23, 2023 8:36am

Kaltura Service Interruption

We’ve just received communication from Kaltura stating that they’re investigating a service interruption (https://status.kaltura.com/incidents/lffx3nwfq60b). We will monitor the situation, and let you know when this is resolved.

Article by Angela Linden / Announcement, Notification, Outage

January 19, 2023 9:49am

Scheduled Production Oracle & Degree Works Maintenance

Ellucian will be applying Oracle patches on Saturday, January 21st from 12:00 AM until approximately 6:00 AM. During this window, access to Banner services such as OneTech, Self-Service, Application Navigator, Argos, AdviseMe, EPS, Online Application, AMS, and some information in the ATUNow mobile app may be interrupted. The Production Degree Works system will be undergoing […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

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