• Skip to primary navigation
  • Skip to main content
  • Skip to footer
  • ATU Home
  • Announcements
  • Facebook
  • Instagram
  • Feedback
  • OIS A-Z
  • Working From Home

Office of Information Systems

Arkansas Tech University

  • Who We Are
    • Mission Statement
    • Our Staff
    • Our Divisions
      • Enterprise Resources Applications and Services
      • Information Security
      • Infrastructure Systems and Services
        • Infrastructure Services
        • Network Services
      • Technology Learning Resources
        • Instructional Technology Services
        • RPL Technology Center
        • Course Management Systems
          • BBLearn Blog
      • Support Services
    • Contact Us
  • What We Offer
    • Resource Summary
    • Computer Labs
    • Software
    • Policies
    • Hardware/Software Purchasing
    • Computer Based Training
    • Unified Communications
  • Solutions
  • Online Support
    • Service Catalog
    • Submit a Ticket
  • Manage Account

Outage

September 10, 2020 8:42am

Internet Service Interruption

The Russellville and Ozark campus’ lost Internet connectivity due to an unprecedented double outage event from our Internet Service provider.  The result of the event caused the ARE-ON network to be unreachable from the Internet and Internet2 for about 1 hour and 12 minutes, from midnight (12:00 am) on Thursday 9/10/2020 until 1:12 am Thursday […]

Article by Angela Linden / Announcement, Outage

September 8, 2020 3:01pm

Telephone Issues on the Russellville Campus

Two Windstream PRI circuits are experiencing a service interruption at this time. We are aware of the problem, and are having trouble reporting it due to their own support numbers being down too. We have no ETA as to when the circuits will return to normal operation.

Article by Angela Linden / Announcement, Notification, Outage

August 27, 2020 7:39am

OneTech Login Issues Resolved

The OneTech login issues were due to a routing issue with the load balancer. The issues have now been resolved. If you are still having an issue logging into OneTech, please contact Campus Support at 479.968.0646 or campussupport@atu.edu.

Article by Angela Linden / Announcement, Notification, Outage

August 27, 2020 6:31am

OneTech Login Issues

OneTech is currently experiencing login issues. Our Administrative Systems team is working to resolve the issue. We will post another announcement when the issue is resolved.

Article by Angela Linden / Announcement, Notification, Outage

August 21, 2020 3:47pm

Network Restored in Wilson

The network issues in Wilson have been resolved. The service interruption was due to a piece of faulty equipment. If you are still having issues connecting in Wilson, please contact Campus Support at 479.968.0646.

Article by Angela Linden / Announcement, Notification, Outage

« Previous Page
Next Page »

Footer

CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Summer 2025
Monday-Friday: 7am-7pm

Quick Links

  • Blackboard Learn
  • Dell Discounts
  • Equipment Removal
  • Feedback

Quick Links 2

  • InfoSec
  • Solutions
  • Manage Account

Quick Links 3

  • Office 365
  • OneTech
  • Online Training
  • Phishing

Quick Links 4

  • Policies
  • Purchasing
  • Security Awareness
  • Software Request
  • TeamViewer

ATU Logo

© Copyright 2020 Arkansas Tech University · All Rights Reserved · Website Accessibility