Our system administrators worked with our VDI vendor late into the night to troubleshoot the root cause of the VDI issues we encountered yesterday. The problem was caused by a hardware failure that produced data inconsistencies, resulting in the service interruption. At this time, we are still working with the vendor to restore the service. […]
Outage
AppXtender Issues
We are currently experiencing AppXtender connectivity issues. We have a case open with our vendor.
Scheduled Production Banner Maintenance
To address recent Banner performance issues, Ellucian will perform maintenance on the production Banner database beginning at 10 p.m. on Sunday, April 28th. The maintenance is scheduled for three hours, during which time applications that connect to the Banner database, such as Application Navigator, Self-Service (including Web Time Entry), Argos, Automic Job Scheduler, Degree Works, […]
Banner Performance Issues Resolved
The issues we were experiencing with Banner and its applications has been resolved. We are still working with Ellucian to identify and correct any underlying issues. If you are still having an issue, please contact Campus Support at campussupport@atu.edu.
Banner Performance Issues
We are receiving performance issue reports for applications, including Onetech, Argos, Degree Works, and Application Navigator. Our admin teams have reached out to Ellucian support and are investigating the issue. We will post another announcement when we have more information.