The interruption in network service today has not recurred, and we are working with a vendor to resolve the issue. Additionally, the scheduled maintenance for today is postponed. We will provide updates to both issues as we receive them. For questions or concerns please contact Campus Support at (479) 968-0646. Thank you for your patience […]
Outage
Russellville Campus Experiencing Phone System Problems
The Russellville Campus is currently experiencing issues with our phone system. We do not currently have an ETA but will post follow up announcement once we have more information. We can still be reached via e-mail at campussupport@atu.edu.
Office 365 Email Issues Resolved
Email for Arkansas Tech is now working.This includes Outlook, Outlook Web App (OWA), Exchange ActiveSync (EAS), and Exchange Web Services (EWS). Please note that prior email sent and received during the outage may be delayed as queued emails are processed. If you have any questions or continued problems, please contact the Campus Support Center at […]
Office 365 Email Outage Update 6:55pm
Microsoft engineers have determined that the email issues may be related to a recent update to the service and are currently making progress in reverting the update. The update has been reverted in the Latin American region and users hosted from that region should begin to see relief. Reversion of the update in the North […]
Office 365 Email Outage Update
The investigation determined that a portion of infrastructure which facilitates authentication to the service is experiencing higher-than-normal resource usage. Engineers are analyzing service telemetry to determine what is causing the high resource usage. Affected users are unable to connect to the Exchange Online service when using multiple protocols including Outlook, Outlook Web App (OWA), Exchange […]