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Office of Information Systems

Arkansas Tech University

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Outage

August 30, 2024 1:45pm

Upcoming University VPN Maintenance

There will be an upcoming maintenance for the university VPN connectivity on Monday, September 2nd, starting at 5:00 pm and lasting until 8:00 pm.  During this time, the Globalprotect VPN connectivity to campus may be unavailable for students, faculty, and staff.  This network maintenance window will allow the Office of Information Systems to work on […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

August 19, 2024 10:51am

Upcoming Emergency Maintenance for the University Firewall

There will be an emergency maintenance for the University firewall starting today, August 19th, beginning at 5:00 pm and lasting until 10:00 pm. This emergency maintenance will allow the Office of Information Systems to replace failed redundant standby hardware. Due to the highly available nature of the system, a loss of connectivity is not expected, […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

July 10, 2024 7:50am

Scheduled Production Banner Maintenance

There will be scheduled maintenance on the production Banner system on Saturday, July 13th, from 12:00 a.m. until 7:00 am. During this time, Banner applications such as Application Navigator, Admin Pages, Self-Service (including Web Time Entry), some OneTech cards, Argos, AdviseMe, Employment Processing System(EPS), Online Application, and the Account Management System(AMS) will be unavailable. If […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

June 21, 2024 10:11am

Upcoming Emergency Maintenance for Unified Communication (VoIP) System

There will be an emergency maintenance for the University Unified Communications System today, June 21st, starting at 12:00 pm and lasting until 10:00 pm. This emergency maintenance will allow the Office of Information Systems to troubleshoot an issue with the VoIP telephone system that has resulted in some server instability. Due to the highly available […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

May 23, 2024 2:14pm

Scheduled Server Maintenance

The Office of Information Systems will be performing server maintenance between 2:00 pm and 4:00 pm on Friday, May 24th. Various systems including EPS and certain cards in Experience will be unavailable. If you have any issues, you can contact Campus Support at campussupport@atu.edu or call our office at 479-968-0646.

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Fall 2025
Monday-Thursday: 7am-10pm
Friday: 7am-7pm
Saturday-Sunday: 2pm-6pm

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