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Office of Information Systems

Arkansas Tech University

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Outage

June 21, 2024 10:11am

Upcoming Emergency Maintenance for Unified Communication (VoIP) System

There will be an emergency maintenance for the University Unified Communications System today, June 21st, starting at 12:00 pm and lasting until 10:00 pm. This emergency maintenance will allow the Office of Information Systems to troubleshoot an issue with the VoIP telephone system that has resulted in some server instability. Due to the highly available […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

May 23, 2024 2:14pm

Scheduled Server Maintenance

The Office of Information Systems will be performing server maintenance between 2:00 pm and 4:00 pm on Friday, May 24th. Various systems including EPS and certain cards in Experience will be unavailable. If you have any issues, you can contact Campus Support at campussupport@atu.edu or call our office at 479-968-0646.

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

May 13, 2024 6:00pm

Network Outage Resolved

The Network Outage has been resolved and Network Services has been monitoring the system since then. At this time access to the network should be restored. If you have any questions, please get in touch with our Campus Support Center at campussupport@atu.edu or 479.968.0646.

Article by Christopher Rehm / Announcement, Maintenance, Outage

May 13, 2024 3:48pm

Network Outage Due to Power Failure

We are currently experiencing a power outage in Corley, which is causing several other network outages on campus. Our Network admins are investigating. We will post updates as soon as we know more.

Article by Angela Linden / Announcement, Notification, Outage

May 10, 2024 7:29am

Update: VDI Issues

Our system administrators worked with our VDI vendor late into the night to troubleshoot the root cause of the VDI issues we encountered yesterday. The problem was caused by a hardware failure that produced data inconsistencies, resulting in the service interruption. At this time, we are still working with the vendor to restore the service. […]

Article by Angela Linden / Announcement, Notification, Outage

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Summer 2025
Monday-Friday: 7am-7pm

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