The Campus Support Center will be closed on Monday, May 27, 2024 in observance of the Memorial Day holiday. We will reopen at 7:00 a.m. on Tuesday, May 28, 2024. If you need assistance, visit our support portal at https://support.atu.edu. You can find valuable solution articles to help with common issues. You can also email […]
Scheduled Server Maintenance
The Office of Information Systems will be performing server maintenance between 2:00 pm and 4:00 pm on Friday, May 24th. Various systems including EPS and certain cards in Experience will be unavailable. If you have any issues, you can contact Campus Support at campussupport@atu.edu or call our office at 479-968-0646.
Network Outage Resolved
The Network Outage has been resolved and Network Services has been monitoring the system since then. At this time access to the network should be restored. If you have any questions, please get in touch with our Campus Support Center at campussupport@atu.edu or 479.968.0646.
Network Outage Due to Power Failure
We are currently experiencing a power outage in Corley, which is causing several other network outages on campus. Our Network admins are investigating. We will post updates as soon as we know more.
Update: VDI Issues
Our system administrators worked with our VDI vendor late into the night to troubleshoot the root cause of the VDI issues we encountered yesterday. The problem was caused by a hardware failure that produced data inconsistencies, resulting in the service interruption. At this time, we are still working with the vendor to restore the service. […]