The Campus Support Center will be closed Saturday, Sunday, and Monday, September 2, 2024 in observance of the Labor Day holiday. We will reopen at 7:00 a.m. on Tuesday, September 3rd. If you need assistance, visit our support portal at https://support.atu.edu. You can find valuable solution articles to help with common issues. You can also […]
Upcoming University-Wide Network Maintenance Periods
There will be two upcoming university-wide network maintenance periods. The first will be for the university VPN connectivity on Wednesday, August 28th, starting at 5:00 pm and lasting until 8:00 pm. During this time, the Globalprotect VPN connectivity to campus may be unavailable for students, faculty, and staff. This network maintenance window will allow the […]
Banner Slowness Issue
We are currently receiving reports of Banner slowness. We are aware of it, and we have a case opened with our vendor. We will post more information as it becomes available.
Upcoming Emergency Maintenance for the University Firewall
There will be an emergency maintenance for the University firewall starting today, August 19th, beginning at 5:00 pm and lasting until 10:00 pm. This emergency maintenance will allow the Office of Information Systems to replace failed redundant standby hardware. Due to the highly available nature of the system, a loss of connectivity is not expected, […]
Upcoming Network Maintenance for the Residence Halls
There will be an upcoming network maintenance for the residence hall wired and wireless networks on Thursday, August 15th, starting at 8:00 am and lasting until 5:00 pm. As part of our efforts to make the student network experience better, the Office of Information Systems will make the following changes: ATU-HomeDevices and ATU-HomeDevices-5g will be […]