We are currently experiencing telephone line issues with the Windstream lines. The issue appears to be when calling out the caller will receive a fast busy signal, and some phones appear have lost their programming features, such as forwarding. A trouble ticket has been opened with Windstream. We will post a follow-up announcement when we […]
Scheduled Network Maintenance – Paine Hall
There will be a short network outage on Monday March 12, 2018 beginning at 7:00 AM. During this time, network and Internet connectivity including Wifi may be intermittent or offline. This maintenance will allow Network Services to replace a failing battery backup. The outage is expected to last about 30 minutes.
VoIP Service Interruption Resolved
At 12:40PM, Windstream notified Network Services that the VoIP service interruption on the Russellville campus was resolved. If you have any questions or concerns, please contact Campus Support at (479) 968-0646 or email campussupport@atu.edu.
VoIP Service Interruption on Russellville Campus
The Russellville campus is currently experiencing a VoIP service interruption. The issue is affecting inbound phone calls, where the caller is receiving a busy signal. Network Services has been notified. If you have any questions or concerns, contact Campus Support at campussuport@atu.edu or visit our support portal at https://support.atu.edu.
Wireless Network Maintenance
The Office of Information Systems has received information about wireless issues in the on-campus residence halls and some of the academic buildings from individuals as well as through S.G.A. Due to this, Network Services will be making changes over the next few weeks in the residence halls to work towards improving wireless connectivity and performance. […]