We are altering the date of the update to ensure user testing before Spring Break begins. Thank you for your patience and understanding of this change to the update. Please test your connection before going out of town Friday and let us know if you have any issues. There will be planned maintenance for the […]
Planned Network Maintenance for Crabaugh
The Office of Information Systems has scheduled a network maintenance for Thursday, March 11th, starting at 2:00 AM and lasting until 2:30 AM for Crabaugh Hall. During this time, network connectivity will be unavailable in Crabaugh. The actual connectivity loss for this building is expected to be around 10 to 20 minutes, but the entire […]
Reconnecting to Phone Services in Webex
As part of the upgrade to the Unified Communications (VoIP) system late last week, it will likely be necessary to reconnect your Webex client to phone services to make or receive calls. To verify whether you need to reconnect, please open Webex (formerly Teams) on your computer and check at the bottom left-hand corner of […]
Unified Communications Maintenance Window Complete
The Unified Communications maintenance is complete. There are a few lingering issues after the upgrade; however, calling and voicemail services are now available. Our Engineers will continue to correct the minor problems over the weekend. If you are having trouble with your phone or Webex calling on Monday, please open a ticket with the Campus […]
ATU Unified Communications (VoIP) System Maintenance Complete
The first planned maintenance for the university’s Unified Communication (VoIP) system is now complete. If you are still experiencing any issues related to the university VoIP system or Webex calling, please contact the Campus Support Center at (479) 968-0646 or campussupport@atu.edu.