Starting on Wednesday, May 1, the Campus Support Center will be extending their hours during finals week. This change is in conjunction with the library’s extended hours. However, Campus Support’s hours will not be consecutive. Please see the full schedule below: Wednesday, May 1: 7a-midnightThursday, May 2: 7a-midnightFriday, May 3: 7a-9pSaturday, May 4: 2p-6pSunday, May […]
Scheduled Production Banner Maintenance
To address recent Banner performance issues, Ellucian will perform maintenance on the production Banner database beginning at 10 p.m. on Sunday, April 28th. The maintenance is scheduled for three hours, during which time applications that connect to the Banner database, such as Application Navigator, Self-Service (including Web Time Entry), Argos, Automic Job Scheduler, Degree Works, […]
Banner Performance Issues Resolved
The issues we were experiencing with Banner and its applications has been resolved. We are still working with Ellucian to identify and correct any underlying issues. If you are still having an issue, please contact Campus Support at campussupport@atu.edu.
Banner Performance Issues
We are receiving performance issue reports for applications, including Onetech, Argos, Degree Works, and Application Navigator. Our admin teams have reached out to Ellucian support and are investigating the issue. We will post another announcement when we have more information.
OIS End of Semester Technology Survey
Survey feedback allows us to become aware of problems we might not know about, prioritize the ATU community’s needs, and better the communication between OIS and students, faculty, and staff. If you have any questions, please reach out to the Campus Support Center at (479) 968-0646, campussupport@atu.edu, or by visiting RPL 150. We look forward […]