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Office of Information Systems

Arkansas Tech University

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April 22, 2024 9:38am

Performance Issues

We are receiving performance issue reports for applications, including Onetech, Argos, Degree Works, and Application Navigator. Our admin teams have reached out to Ellucian support and are investigating the issue. We will post another announcement when we have more information.

Article by Angela Linden / Announcement, Notification, Outage

April 19, 2024 3:39pm

Scheduled Pearson Maintenance

There is scheduled maintenance for Pearson software on Saturday, May 18th beginning at 12:00am and ending at 8:00pm.  This will impact any Blackboard course that utilizes the third party Pearson content.  Students and instructors will not be able to access MyLab, Mastering, and MathXL for School courses from Blackboard for the entire maintenance window. Students and […]

Article by Nick Schluterman / Announcement, Maintenance

April 19, 2024 8:59am

Phishing Email Notification

Numerous ATU users have reported an email that is pretending to come from ATU itself, but it is not.  If you have received an email that looks like this below, please delete it and do not click the link.    If you or anyone in your office has clicked the link AND then put in your […]

Article by Nick Schluterman / Announcement, Notification

April 16, 2024 11:42am

Upcoming Emergency Maintenance for the University Firewall

There will be an emergency maintenance for the University firewall on April 16th, starting at 5:00 pm and lasting until 7:00 pm.  This emergency maintenance will allow Network Services to install firewall software updates to patch a known critical vulnerability.  While initial vendor-recommended measures have already been taken to mitigate this vulnerability, a software upgrade […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

April 3, 2024 2:18pm

Campus Support Remote Work Reminders

The Campus Support Center will be following Arkansas Tech guidelines for operating hours around the eclipse and will be going virtual with the library’s stated hours. See the full schedule below: Friday, April 5: 7a-12p in-person; 12p-7p virtualSaturday, April 6: ClosedSunday, April 7: ClosedMonday, April 8: 7a-7p virtualTuesday, April 9: 7a-12p virtual; 12p-7p in-person As […]

Article by Chloe Andrews / Announcement

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Summer 2025
Monday-Friday: 7am-7pm

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