There will be an emergency maintenance for the University firewall on April 16th, starting at 5:00 pm and lasting until 7:00 pm. This emergency maintenance will allow Network Services to install firewall software updates to patch a known critical vulnerability. While initial vendor-recommended measures have already been taken to mitigate this vulnerability, a software upgrade […]
Campus Support Remote Work Reminders
The Campus Support Center will be following Arkansas Tech guidelines for operating hours around the eclipse and will be going virtual with the library’s stated hours. See the full schedule below: Friday, April 5: 7a-12p in-person; 12p-7p virtualSaturday, April 6: ClosedSunday, April 7: ClosedMonday, April 8: 7a-7p virtualTuesday, April 9: 7a-12p virtual; 12p-7p in-person As […]
Several Systems Reporting Issues
We are receiving reports of issues with OneTech, AMS, and Argos. Our admins are looking into it now. We will post more info as it becomes available.
Banner Performance Issues
We are receiving performance issues reports for several Banner applications, including Argos, Degree Works, and Application Navigator. Our admin teams have reached out to Ellucian support and are investigating the issue. We will post another announcement when we have more information. If you have any questions, please contact the Campus Support Center at support.atu.edu or […]
Upcoming University-Wide Network Maintenance
There will be a planned University-wide network maintenance starting on Friday, March 22nd, beginning at 10:00 pm and lasting until 2:00 pm on Saturday, March 23rd. During this time, the following may experience connection issues or loss of connectivity for periods: This maintenance will allow Network Services to apply bug-fix updates to the University’s firewalls, […]