As part of the upgrade to the Unified Communications (VoIP) system late last week, it will likely be necessary to reconnect your Webex client to phone services to make or receive calls. To verify whether you need to reconnect, please open Webex (formerly Teams) on your computer and check at the bottom left-hand corner of […]
Unified Communications Maintenance Window Complete
The Unified Communications maintenance is complete. There are a few lingering issues after the upgrade; however, calling and voicemail services are now available. Our Engineers will continue to correct the minor problems over the weekend. If you are having trouble with your phone or Webex calling on Monday, please open a ticket with the Campus […]
ATU Unified Communications (VoIP) System Maintenance Complete
The first planned maintenance for the university’s Unified Communication (VoIP) system is now complete. If you are still experiencing any issues related to the university VoIP system or Webex calling, please contact the Campus Support Center at (479) 968-0646 or campussupport@atu.edu.
Upcoming Planned Maintenance Periods for the ATU Unified Communications (VoIP) System
There will be several planned maintenance periods for the university’s Unified Communication (VoIP) system during this coming week. The first will occur on Tuesday, March 2nd, starting at 5:00 pm and lasting until 8:00 pm. During this time, calling to and from the university VoIP system may be intermittent and there will be periods where […]
Network Maintenance Complete
The network maintenance for M-Street, Nutt, and University Commons scheduled for this morning is complete. Please contact the Campus Support Center at campussupport@atu.edu with any questions or concerns.