The Office of Information Systems invites all students, faculty, and staff to complete the OIS IT Feedback Survey. The survey collects input on: Responses are confidential and will be used to: The survey is completely anonymous and takes approximately 10 minutes to complete. The survey will be available through Monday, December 15. If you have […]
Announcements
Planned Maintenance Affecting Access to Ellucian Services – December 4–5, 2025
The University’s Ellucian systems will undergo scheduled maintenance as part of the annual security certificate renewal process. Maintenance Window:Thursday, December 4, 2025 – 9:30 p.m. (CST)toFriday, December 5, 2025 – 6:30 a.m. (CST) During this maintenance period, single sign-on access to several Ellucian services may be unavailable or intermittently disrupted. This includes: Students, faculty, and staff who […]
Thanksgiving Holiday Support Hours
Campus Support will close Thursday through Sunday for the Thanksgiving holiday. Operations resume Monday at 7 A.M. If you need assistance during this time, please submit a ticket in our support portal, support.atu.edu. We wish you a Happy Thanksgiving!
Reminder: Banner 8 Self-Service Scheduled for Disabling on November 24, 2025
This is a reminder that Self-Service Banner 8 (SSB 8) will be disabled on November 24, 2025, as part of Arkansas Tech University’s transition to Banner 9 Self-Service. This step is in preparation for the previously announced December 1, 2025, milestone in our modernization efforts. Ellucian, our vendor, will permanently decommission SSB 8 in early […]
Scam Alert: Texts Impersonating ATU IT Staff
ATU has received reports of a scam text impersonating the “IT Help Center” that claims the recipient is no longer an ATU Student and asks them to reply YES/NO to keep their account active; in some cases the sender references an old password to build trust, then pressures the recipient to change their password and […]