The Office of Information Systems is pleased to announce an ongoing project to improve the University’s wired and wireless networks in academic buildings on the Russellville and Ozark campuses. This improvement includes: This project will affect the following buildings:RussellvilleBrown (Wireless upgrades are already in place)Center for Energy StudiesCorleyCrabaughDeanFisheries and WildlifeGreenhouse ClassroomsHullMcEverMortonNorman ArtRoss Pendergraft Library (Wireless […]
Upcoming Maintenance for the Unified Communications Systems
There will be an upcoming scheduled maintenance for the university’s Unified Communications System on Friday, February 24th, starting at 5:30 pm and lasting until 10:00 pm. During this time, desk phones on campus and remote Webex devices connected as phones may lose connectivity to the system or restart multiple times. This maintenance will allow the […]
Course Management Systems Data Retention Policy and Best Practices
Please take note that the Office of Information Systems at Arkansas Tech has implemented a new policy with best practices regarding data retention for our course management systems, such as Blackboard Learn, Kaltura, Webex, and Blackboard Collaborate. It is located at https://support.atu.edu/support/solutions/articles/7000067313-course-management-systems-cms-data-retention-policy-and-best-practicesThe purpose of this policy is to define what CMS data is, where it […]
Campus Support Shift to Virtual Operations at 1 p.m.
Beginning at 1:00 p.m. on Monday, January 30th, the Campus Support Center will be transitioning to work from home due to inclement weather. If you need to submit a ticket, please email campussupport@atu.edu, or call us at 479.968.0646.
Kaltura Service Interruption Resolved
Current status: Our engineering team identified and mitigated the issue, at this point we are in recovery stage, all components are back to normal and KMS/KMC/Playback/Player loads. What to expect next: Issue has been resolved.