There is currently an AWS issue affecting OneTech/Ellucian. Some tiles may not open, or may receive an error. In some instances, OneTech will not load and gives a 505 error. They are working to resolve this issue.
Introduction to the new OneTech Platform
As you may be aware, Arkansas Tech University has just completed a migration to the Ellucian Cloud for all Banner & Banner-related software systems. Part of this migration involved updating OneTech to a new platform called Ellucian Experience, which has given OneTech a visual overhaul. Functionally, everything you accessed via the old version of OneTech […]
Network Maintenance continues Friday, December 17, 2021
Network Services will continue network maintenance on Friday, December 17, starting at 5 pm and lasting for 4 hours. The primary focus of this maintenance will impact the Ozark Campus; however, other locations may be affected for brief periods as the network upgrade continues. Connectivity will not be disrupted during the entire window but may […]
Login Issues Resolved
The login issues attributed to problems with Duo have been resolved. If you are still having an issue, please call Campus Support at 479.968.0646.
Login Issues Caused by Duo
The Campus Support Center is receiving calls regarding login issues caused by a Duo malfunction related to connectivity in AWS Regions. The issue seems to be intermittent, and we suggest you wait and try again.