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Office of Information Systems

Arkansas Tech University

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Paul Gordon

October 4, 2020 9:13am

Network Maintenance for Energy Center, University Commons, and Jones Residence Hall — Complete

The scheduled network maintenance this morning for Energy Center, University Commons, and Jones Hall is complete. All network connectivity in these buildings is restored. An additional maintenance for these areas will be scheduled in the near future to move them back to their proper building connections once the fiber infrastructure work in the area is […]

Article by Paul Gordon / Announcement, Notification

September 30, 2020 7:18am

Network Maintenance for Nutt and M Street — Extended

The planned network maintenance this morning from 5:00am -7:00am has been extended for the following buildings: M-Street Residence Hall Nutt Residence Hall Our network team is working to restore connectivity in these buildings as soon as possible. Connectivity in the following buildings is restored to normal: Hughes Residence Hall Tucker Residence Hall Wilson Residence Hall […]

Article by Paul Gordon / Announcement, Notification

September 9, 2020 7:34am

Telephone Issues Resolved

The telephone issues on 9-8-2020 were due to a fiber cut near campus.  We were notified this was fixed as of 4:00 AM on 9-9-2020.  Phones service should be back to normal. Please contact the Campus Support Center at 479-968-0646 or campussupport@atu.edu if you are still experiencing any phone related issues related to this interruption.

Article by Paul Gordon / Announcement, Notification

August 30, 2020 2:08pm

Kaltura Video Playback Issues

The Campus Support Center has received reports today of Kaltura videos failing to play.  You might try to play a video and just get a black screen, or it may go on to give an error. This seems to be an intermittent issue on Kaltura’s end.  You might get one video to play fine and […]

Article by Paul Gordon / Announcement

August 24, 2020 2:59pm

Supervisor Certification of Employee Access for 2021 Fiscal Year Due Now!

The OIS-Information Security Office is reminding all Supervisors to Review and Certify access associated with the job positions they supervise for the new Fiscal Year(July 01, 2020 – June 30, 2021). The Arkansas State Auditor requires proof that all access is reviewed by the supervisor yearly.  The Security Review form includes a “Certify Position Access” […]

Article by Paul Gordon / Announcement, Notification

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Summer 2025
Monday-Friday: 7am-7pm

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