The Campus Support Center will be closed September 5th – September 7th, 2026 in observance of the Labor Day holiday. We will reopen at 7:00 a.m. on Tuesday, September 8th. If you need assistance, visit our support portal at https://support.atu.edu. You can find valuable solution articles to help with common issues. You can also email us […]
Security Awareness – A Fake “Verify You’re Human” Pop-up You Should Know About
The Office of Information Systems wants everyone on campus to be aware of a deceptive pop-up technique being used to trick people into running malicious commands on their own computers. What it looks like: You’re on a website, and a box appears asking you to click to prove you’re not a robot, styled like an […]
Upcoming Planned Resnet and Wireless Maintenance
There will be an upcoming wireless and ResNet maintenance on Sunday, August 9th, starting at 5:00 am and lasting until 10:00 am. During this period, wireless clients may lose connectivity. This network maintenance will allow Network Services to make the changes announced here: https://ois.atu.edu/2026/08/upcoming-wireless-changes/ It is highly recommended to switch any devices using ATU-HomeDevices-5g to […]
Phone Call Connection Delay Resolved
The issue causing approximately a 15-second delay when connecting calls from off campus (cell phones and landlines calling into campus) has been resolved. Thank you for your patience and understanding.
Phone Call Connection Delay
We are currently experiencing approximately a 15-second delay when connecting incoming calls from off campus, including calls made from cell phones and landlines. We are aware of the issue and have opened a support case with Webex to investigate and resolve the problem. We apologize for any inconvenience and appreciate your patience while we work […]