Campus Support will close Thursday through Sunday for the Thanksgiving holiday. Operations resume Monday at 7 A.M. If you need assistance during this time, please submit a ticket in our support portal, support.atu.edu. We wish you a Happy Thanksgiving!
Announcement
Reminder: Banner 8 Self-Service Scheduled for Disabling on November 24, 2025
This is a reminder that Self-Service Banner 8 (SSB 8) will be disabled on November 24, 2025, as part of Arkansas Tech University’s transition to Banner 9 Self-Service. This step is in preparation for the previously announced December 1, 2025, milestone in our modernization efforts. Ellucian, our vendor, will permanently decommission SSB 8 in early […]
Scam Alert: Texts Impersonating ATU IT Staff
ATU has received reports of a scam text impersonating the “IT Help Center” that claims the recipient is no longer an ATU Student and asks them to reply YES/NO to keep their account active; in some cases the sender references an old password to build trust, then pressures the recipient to change their password and […]
Upcoming University-Wide Network Maintenance
There will be a planned University-wide network maintenance starting on Sunday, October 26th, beginning at 5:00 am and lasting until 7:00 am. During this time, the following may experience connection issues or loss of connectivity for periods: This maintenance will allow Network Services to apply bug-fix updates to the network hardware. While the losses of […]
Onetech, Blackboard, and Banner Service Interruptions Resolved
We have been notified that the AWS (Amazon Web Services) outage has been resolved and services should be back to normal.