The Campus Support Center will be closed on Monday, September 7th for the Labor Day holiday. We will reopen at 7:00 a.m. Tuesday, September 8th. If you need assistance, visit our support portal at https://support.atu.edu. You can find valuable solution articles to help with common issues. You can also email us at campussupport@atu.edu to create […]
Announcement
Kaltura Video Playback Issues
The Campus Support Center has received reports today of Kaltura videos failing to play. You might try to play a video and just get a black screen, or it may go on to give an error. This seems to be an intermittent issue on Kaltura’s end. You might get one video to play fine and […]
OneTech Login Issues Resolved
The OneTech login issues were due to a routing issue with the load balancer. The issues have now been resolved. If you are still having an issue logging into OneTech, please contact Campus Support at 479.968.0646 or campussupport@atu.edu.
OneTech Login Issues
OneTech is currently experiencing login issues. Our Administrative Systems team is working to resolve the issue. We will post another announcement when the issue is resolved.
Recording Available: WebEx Education Connector for Blackboard
Yesterday afternoon, the Office of Information Systems hosted a demonstration of a new tool in Blackboard called the WebEx Education Connector. The recording for that demonstration is now available. You can view the recording here: WebEx Education Connector Demonstration During the session, there was a question about virtual office hours that we could not answer […]