Phone services for the Office of Information Systems have been restored. Both the Russellville and Ozark Campus should be experiencing full functionality. The issue was a problem between telephone providers, not ATU’s Unified Communications System. If you have questions or concerns, contact the Campus Support Center at campussupport@atu.edu or visit our support portal at https://support.atu.edu. Thank you. Office […]
Announcement
Phone Service Interruption
The Office of Information Systems is experiencing a phone service interruption. This is affecting some inbound calls to the Russellville campus, and all inbound calls to the Ozark campus. We are working with Century Link towards a resolution. There is no ETA on a resolution at this time. We will post another announcement when the […]
Scheduled University-Wide Network Maintenance Complete
The university-wide planned network maintenance is now complete. If you are still experiencing any network connectivity issues, please call the Campus Support Center at (479) 968-0646 or email at campussupport@atu.edu
Global Protect VPN – Remote Access Client Updated – Please Verify Connections As Appropriate
On February 26th, the Office of Information Systems sent out a notice on a planned VPN Client Version Update that would occur on March 2nd, 2020, at 07:00 am. (This version update is complete) This version update was part of our continued maintenance to ensure a secure and accessible remote access process into the University […]
Update for Scheduled University-Wide Network Maintenance
The University-wide planned network maintenance originally scheduled for today at 5:30 pm is being rescheduled to Monday, March 2nd, starting at 10:30 pm and lasting until midnight. During this time, network connectivity to university networked services and the Internet may be intermittent. Voice services with the Cisco Unified Communication VoIP phones should not be affected. […]