The Unified Communications (VoIP) Maintenance is complete. The services affected should be available now. These may have included: – Cisco VoIP Phones – Jabber (both on campus and remote access) – Voicemail – Department Hunt Groups/Call Queues – VoIP fax If you have any issues with these services, please contact Campus Support @ 479-968-0646 or […]

The emergency maintenance for the University firewall is now complete.  This maintenance allowed Network Services to replace failed hardware, which will help to avoid potential future unplanned outages that could have effected users.  Network Services was monitoring Internet connectivity during the maintenance and did not experience any loss of connectivity.  If you experienced any loss […]

Network Services is currently performing emergency maintenance on the University’s main firewall.  Since there is redundant hardware in place, Network Services expects little or no loss of connectivity or services during this maintenance.  There is currently no ETA on how long the maintenance will last but a further announcement will be sent out once it […]

The Office of Information Systems has scheduled a network maintenance for Wednesday, January 30th, starting at 5:00 pm and lasting until 6:00 pm CST for University Commons Apartment Building C.  During this time, network connectivity may be unavailable.  Actual connectivity loss for this building is expected to be around 5 to 10 minutes but the […]

There will be a scheduled outage for the ATU Cisco Unified Communications system on Tuesday, January 29th, starting at 5:30 pm and lasting until 7 pm. During the maintenance window, Unified Communication services may be intermittently unavailable. These services include: • Cisco VoIP Phones • Jabber (both on campus and remote access) • Voicemail • […]