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Office of Information Systems

Arkansas Tech University

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Maintenance

February 7, 2020 8:38am

Upcoming Unified Communications Maintenance

There will be an upcoming planned maintenance for the Unified Communications (VoIP) system on Sunday, February 9th, starting at 5:00 am and lasting until 6:00 am.  During this time, calls to campus and going out of campus will be interrupted.  This maintenance will allow Network Services to upgrade software on some of the VoIP hardware […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

February 3, 2020 4:44pm

Update on Issue with Kaltura Media Gallery

The issue of not being able to open Kaltura Media Gallery within Blackboard courses has been resolved.  You may need to close your browser completely, open it again, and log back into BbLearn to clear the cache. If you continue to have any problems, or have questions or comments, please contact the Campus Support Center […]

Article by admin / Announcement, Maintenance

January 22, 2020 10:18am

Cisco VoIP Telephone System Issue Resolved

The hardware issue with the Cisco VoIP telephone system has been resolved.

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

January 22, 2020 9:42am

Issues with the Cisco VoIP Telephone System

We are currently experiencing issues with the Cisco VoIP telephone system. This is affecting several offices. We have isolated the issue to a hardware failure and are working to restore services. If you need to reach Public Safety at their non-emergency number, it is 479.968.0911. We will post update announcements as needed.

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

January 8, 2020 9:37am

OIS Workshop – Kaltura Intro and Training

The Office of Information Systems will host a workshop on Thursday, Jan 9th at 2:30 – 4:00 in RPL 332 for another round of the Kaltura Introduction session for those that haven’t seen one yet.  If you can’t make it,  there is a recording of a previous workshop on this topic located at video.atu.edu in […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

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RPL 150
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