The Network Outage has been resolved and Network Services has been monitoring the system since then. At this time access to the network should be restored. If you have any questions, please get in touch with our Campus Support Center at campussupport@atu.edu or 479.968.0646.
Maintenance
VDI Issues
Our virtual computing environment (VMWare Horizons) is experiencing issues where users are unable to login. Our VDI administrators are currently investigating the issue. If you have any questions, please contact Campus Support Center at 479-968-0646.
Scheduled Production Banner Maintenance
To address recent Banner performance issues, Ellucian will perform maintenance on the production Banner database beginning at 10 p.m. on Sunday, April 28th. The maintenance is scheduled for three hours, during which time applications that connect to the Banner database, such as Application Navigator, Self-Service (including Web Time Entry), Argos, Automic Job Scheduler, Degree Works, […]
Scheduled Pearson Maintenance
There is scheduled maintenance for Pearson software on Saturday, May 18th beginning at 12:00am and ending at 8:00pm. This will impact any Blackboard course that utilizes the third party Pearson content. Students and instructors will not be able to access MyLab, Mastering, and MathXL for School courses from Blackboard for the entire maintenance window. Students and […]
Upcoming Emergency Maintenance for the University Firewall
There will be an emergency maintenance for the University firewall on April 16th, starting at 5:00 pm and lasting until 7:00 pm. This emergency maintenance will allow Network Services to install firewall software updates to patch a known critical vulnerability. While initial vendor-recommended measures have already been taken to mitigate this vulnerability, a software upgrade […]