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Arkansas Tech University

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Maintenance

May 13, 2024 6:00pm

Network Outage Resolved

The Network Outage has been resolved and Network Services has been monitoring the system since then. At this time access to the network should be restored. If you have any questions, please get in touch with our Campus Support Center at campussupport@atu.edu or 479.968.0646.

Article by Christopher Rehm / Announcement, Maintenance, Outage

May 9, 2024 4:07pm

VDI Issues

Our virtual computing environment (VMWare Horizons) is experiencing issues where users are unable to login. Our VDI administrators are currently investigating the issue. If you have any questions, please contact Campus Support Center at 479-968-0646.

Article by Nick Schluterman / Announcement, Maintenance, Notification, Uncategorized

April 26, 2024 9:07am

Scheduled Production Banner Maintenance

To address recent Banner performance issues, Ellucian will perform maintenance on the production Banner database beginning at 10 p.m. on Sunday, April 28th. The maintenance is scheduled for three hours, during which time applications that connect to the Banner database, such as Application Navigator, Self-Service (including Web Time Entry), Argos, Automic Job Scheduler, Degree Works, […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

April 19, 2024 3:39pm

Scheduled Pearson Maintenance

There is scheduled maintenance for Pearson software on Saturday, May 18th beginning at 12:00am and ending at 8:00pm.  This will impact any Blackboard course that utilizes the third party Pearson content.  Students and instructors will not be able to access MyLab, Mastering, and MathXL for School courses from Blackboard for the entire maintenance window. Students and […]

Article by Nick Schluterman / Announcement, Maintenance

April 16, 2024 11:42am

Upcoming Emergency Maintenance for the University Firewall

There will be an emergency maintenance for the University firewall on April 16th, starting at 5:00 pm and lasting until 7:00 pm.  This emergency maintenance will allow Network Services to install firewall software updates to patch a known critical vulnerability.  While initial vendor-recommended measures have already been taken to mitigate this vulnerability, a software upgrade […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Summer 2025
Monday-Friday: 7am-7pm

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