The Campus Support Center will be closed on Monday, May 27th, in observance of the Memorial Day holiday. We will reopen at 7:00 a.m. Tuesday, May 28th. If you need assistance, visit our support portal at https://support.atu.edu. You can find valuable solution articles to help with common issues. You can also email us at campussupport@atu.edu […]
Notification
Emotet Warning
The state of Arkansas information security office sent out a notification this morning stating that several agencies had received phishing emails with a malware attachment. When opened, the attachment triggers the installation of the emotet virus. After installation, the emotet virus can install additional malware called trickbot that spreads, via Windows file sharing, exploits to […]
Campus Support Telephone Issues
Campus Support is currently experiencing telephone issues. Network Services is investigating the problem now. Another announcement will be posted when we know more.
Upcoming Planned Internet Outages
There will be two periods of upcoming planned Internet maintenance which will occur from midnight until 6:00 a.m. on both May 30th 2019 and May 31st 2019. During these maintenance periods, AREON engineers will be replacing the equipment that provides the ATU campuses with Internet connectivity. During the maintenance on May 30th, a total loss […]
Upcoming Unified Communications (VoIP) Maintenance
There will be a planned maintenance of the Unified Communications (VoIP) phone system starting at 5:30 pm and lasting until 6:30 pm on Friday, May 17th, 2019. During this time, incoming and outgoing calls for some numbers may be interrupted or experience a loss of service. This maintenance window will allow Network Services to update […]