The Campus Support Center will be closed on Monday, September 6, 2021 in observance of the Labor Day holiday. We will reopen at 7:00 a.m. on Tuesday, September 7th. If you need assistance, visit our support portal at https://support.atu.edu. You can find valuable solution articles to help with common issues. You can also email us […]
Notification
Complete – University-Wide Network Maintenance
The University wide network maintenance scheduled for 8/22/21 is complete. All connectivity is restored. Please contact the Campus Support Center at 479-968-0646 or campussupport@atu.edu if you continue to have any issues.
Upcoming University-Wide Network Maintenance
There will be a university-wide network maintenance on Sunday, August 22nd, starting at 4:00 am and lasting until 5:00 pm. During this time, there may be intermittent losses of connectivity as equipment reboots or settings are changed. While long losses of connectivity are not expected, the entire maintenance window is reserved. This maintenance will allow […]
Intermittent Calling Issues Reported when Calling Campus
The Office of Information Systems has received some reports of intermittent call failures when attempting to call campus numbers. So far, reports have been limited to AT&T and Windstream callers. We will provide further updates as we receive additional information.
Duo MFA coming to vDesktops on August 13
To continue securing applications and data with multifactor authentication, the Office of Information Systems will be enabling Duo MFA for all virtual desktop access from off-campus starting Friday, August 13. When logging into vDesktops or StuDesktops, you will see an additional prompt asking for that second authentication factor. The prompt allows you to choose how […]