We’re currently experiencing a performance issue on the production Banner database server. This may require an outage to resolve the issue. We will post another announcement once the issue is resolved.
Notification
Phone Service Restored
The phone service interruption from January 4th, 2021 was resolved. The phone provider technicians were able to fix the faulty equipment and restore everything. We have been monitoring today for any abnormalities before posting this all clear message. If you have any questions or concerns, please contact the Campus Support Center at 479-968-0646, or email […]
Phone Service Update
The Office of Information Systems is investigating a phone service issue. Our phone service provider is reporting equipment problems that are causing voice service issues for customers across the country. Their techs are working on it now. We do not have an ETA on the total resolution of this issue, but receiving calls and making […]
Phone Service Interruption
We are experiencing some difficulties with some phones on campus. Some offices with VOIP phones are unable to receive incoming calls or dial out to external numbers. The Office of Information Systems is investigating. We will put out another announcement when we have more information. Please contact the Campus Support Center at campussupport@atu.edu for any […]
Webex Teams name change and replacement Cisco Jabber by January 29th
Cisco has recently announced some changes for the Webex Teams application. First, the Webex Teams application will now be known simply as “Webex”. The applications on Windows, Mac, and mobile clients all should reflect this change in the most recent updates. Second, and related to the first, Cisco is moving the Webex suite together into […]