There will be an upcoming planned maintenance for the university’s Unified Communication (VoIP) Telephone System on Thursday, October 1st, starting at 5:30 pm and lasting until 9:30 pm. During this time, the Cisco VoIP phones at both Russellville and Ozark may reboot several times and associated services may be unavailable for periods of time. Incoming […]
Notification
Blackboard Bug
We’ve become aware of a bug in Mozilla Firefox that can cause display issues in Blackboard. Course titles appear as blank entries that are inaccessible/unclickable in version 81 of the browser. Until Mozilla has resolved this bug, we recommend the current version of Google Chrome as an alternative.
Upcoming Planned Network Maintenance for Hull
There will be an upcoming planned network maintenance for the Hull Building on Friday, September 18th, starting at 6:00 pm and lasting until 9:00 pm. During this time, wired and wireless network connectivity and VoIP services in the building may be intermittent or offline. Actual losses of connectivity will likely not be for the entire […]
Telephone Issues Resolved
The telephone issues on 9-8-2020 were due to a fiber cut near campus. We were notified this was fixed as of 4:00 AM on 9-9-2020. Phones service should be back to normal. Please contact the Campus Support Center at 479-968-0646 or campussupport@atu.edu if you are still experiencing any phone related issues related to this interruption.
Telephone Issues on the Russellville Campus
Two Windstream PRI circuits are experiencing a service interruption at this time. We are aware of the problem, and are having trouble reporting it due to their own support numbers being down too. We have no ETA as to when the circuits will return to normal operation.