The telephone issues on 9-8-2020 were due to a fiber cut near campus. We were notified this was fixed as of 4:00 AM on 9-9-2020. Phones service should be back to normal. Please contact the Campus Support Center at 479-968-0646 or campussupport@atu.edu if you are still experiencing any phone related issues related to this interruption.
Notification
Telephone Issues on the Russellville Campus
Two Windstream PRI circuits are experiencing a service interruption at this time. We are aware of the problem, and are having trouble reporting it due to their own support numbers being down too. We have no ETA as to when the circuits will return to normal operation.
WebEx Meetings 40.9 Upgrade Available
Today, WebEx released their September update, which includes a simplified user interface. The new interface includes clearly labeled controls that give you quick access to control your audio, video, content sharing, chat, and view participants. A refreshed preview window also includes these updated controls. You can Explore the 40.9 In-Meeting Experience on the WebEx website. You should […]
OneTech Login Issues Resolved
The OneTech login issues were due to a routing issue with the load balancer. The issues have now been resolved. If you are still having an issue logging into OneTech, please contact Campus Support at 479.968.0646 or campussupport@atu.edu.
OneTech Login Issues
OneTech is currently experiencing login issues. Our Administrative Systems team is working to resolve the issue. We will post another announcement when the issue is resolved.