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Office of Information Systems

Arkansas Tech University

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Outage

January 8, 2024 9:45am

Maintenance Scheduled for Public Websites

OIS will perform network maintenance beginning at 5:15 pm on Tuesday, January 9, and will last approximately two hours. This infrastructure maintenance will impact all public-facing ATU websites and services, including:  Connectivity to these services may be temporarily disrupted during the maintenance window. If you have any questions, don’t hesitate to get in touch with […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

December 8, 2023 8:44am

Wireless Service Interruption Resolved

Network services identified the cause of the wireless network service interruption as an issue with an expired certificate. This issue has been resolved and connectivity has been restored. Users may be asked to trust the new certificate the next time they connect to the wireless. Information on getting connected to the ATU wireless network can […]

Article by Angela Linden / Announcement, Notification, Outage

November 7, 2023 12:05pm

Upcoming Network Maintenance

There will be an emergency network maintenance today starting at 5:00 pm and lasting until 6:00 pm. This maintenance will allow Network services to troubleshoot failing hardware on one of our Wireless and ResNet authentication servers. During this time, it is expected that connectivity will failover, and the secondary server will take over authentication. However, […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

October 5, 2023 9:35am

Duo User notification issues on iOS and Android Devices

We are currently investigating an issue with users not getting Duo Push notifications when completing MFA. This is affecting iOS and Android devices.Please check back here https://status.duo.com/ or subscribe to updates for any changes. Time Posted: Oct 5, 9:08 CST

Article by Angela Linden / Announcement, Notification, Outage

October 5, 2023 7:42am

Scheduled Production Banner Maintenance

The production Banner system will be unavailable for maintenance on the following date and time: Sunday, October 8th, from 12 a.m. until 6:00 a.m. During this time, Banner applications such as Application Navigator, Self-Service (including Web Time Entry), some OneTech cards, Argos, AdviseMe, EPS, Online Application, AMS, and some information in the ATUNow mobile app […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

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