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Arkansas Tech University

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Outage

August 24, 2023 12:12pm

Banner and Argos Issues Resolved

Ellucian has applied a fix to the Banner environment to address the issues with degraded performance, and response times have returned to normal. If you are still having issues, please contact Campus Support at campussupport@atu.edu.

Article by Angela Linden / Announcement, Notification, Outage, Uncategorized

August 24, 2023 9:40am

Banner and Argos Issues

We are currently receiving reports of slowness and timeouts in Banner and Argos. We have a critical case open with Ellucian regarding this issue.

Article by Angela Linden / Announcement, Notification, Outage

August 21, 2023 9:52pm

OneTech Update

Ellucian system engineers continue to address the performance issues affecting OneTech today. While performance improved throughout the day, an emergency maintenance window is required to handle the root cause of today’s problems completely. The maintenance will begin at 9 pm and last until 1 am. Ellucian expects this will restore OneTech to full functionality. OIS […]

Article by Sean M. Carnahan / Announcement, Maintenance, Notification, Outage

August 21, 2023 3:49pm

Update on OneTech Issue

Update – We have seen continued minor improvements in performance. Ellucian engineers are still working on full restoration of services. Aug 21, 2023 – 3:18 pm CST

Article by Angela Linden / Announcement, Notification, Outage

August 21, 2023 8:26am

OneTech Issues

We are currently receiving reports of an issue with OneTech. Our system admins have opened a case with Ellucian. We will post more information as it becomes available.

Article by Angela Linden / Announcement, Notification, Outage

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Summer 2025
Monday-Friday: 7am-7pm

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